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How do I cancel my subscription
How do I cancel my subscription

How to set / unset your subscription to non-renewing

Written by Kate Moir
Updated over a week ago

Xara makes it easy to cancel and uncancel your subscription within your Xara account. We ask that you don't request our sales or support staff to do this for you, but follow these simple steps:

  1. Sign in to your Xara Cloud account

  2. In the home screen select Subscriptions in the drop down menu under your company name

  3. In Billing & Plans select the My Products & Plan tab and then View Details and Manage

  4. Click on your subscription and then Cancel Subscription

  5. Select one of the reason codes and the Confirm Cancellation.

You can cancel a cancellation by following exactly the same path and clicking Remove Scheduled Cancellation.

If your subscription includes one of our desktop products, you can go straight to step 3 by clicking on Billing & Plans in the Account menu within Designer+.

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